This case is intended for use in undergraduate- and graduate-level leadership and human resources courses. After working through the case and assignment questions, students will be able to: ·Understand the importance of emotional intelligence and psychological safety for effective leadership. ·Learn how to assess and improve one's emotional intelligence. ·Gain knowledge of the challenges involved when transitioning from employee to manager and how to potentially navigate them.

psychological safety; emotional intelligence; star employee; transition to management

Undergraduate/MBA

Professional, Scientific, and Technical Services
United States